Privacy and Personal Data Protection Statement
Epsilon (E) Euromat Hellas S.A., hereinafter “Euromat,” is committed to protecting the confidentiality and privacy of the information provided to it and complies with applicable Personal Data Protection legislation. Please read this Privacy and Personal Data Protection Statement (hereinafter “the Statement”) to learn more about the type of information we collect from you to fulfill our contractual relationship and how we use this information.
As part of this fundamental obligation, Euromat is committed to safeguarding and appropriately using personal information/data collected through the services it provides. Generally, our purpose is to collect only the personal data voluntarily provided by our counterparties so that we can provide them with the contracted services.
Please read this Statement to learn more about how we collect, store, use, transfer, and protect the information/personal data we receive.
Collection and Use of Personal Data
1.1 Data We Collect
We collect your personal data only if you choose to provide it—for example, when you contact us via email or phone for assistance with contracted services. Additionally, only if you wish, we will collect driver information (full name, vehicle operating area, and phone number) for inclusion in the reporting you have selected, solely for your use.
By signing our contract and submitting your personal data to Euromat, you also consent to the use of this data according to this Statement. Your personal data will not be used for other purposes unless you provide consent or if required or permitted by law or professional standards.
1.2 Legal Basis for Using Your Personal Data
Euromat generally collects only the personal data necessary to fulfill your requests. When additional, optional information is requested, you will be informed at the time of data collection.
Greek and EU legislation allows us to process personal data if there is a legal basis to do so. We are also required to inform you of the reasons for such processing. Accordingly, when processing your personal data, we rely on one of the following bases:
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Contract Performance: Processing is necessary to fulfill our contractual obligations.
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Legal Obligation: Processing is required to comply with legal obligations, such as tax recordkeeping or providing information to public authorities or law enforcement.
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Legitimate Interest: We may process your data to pursue legitimate business interests, provided it does not override your rights.
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Consent: Occasionally, we may request explicit consent to process certain personal data. Processing will occur only if you agree. You can withdraw consent at any time by contacting Euromat at cs@euromat.gr.
Euromat does not collect “sensitive” personal data. Please do not provide sensitive data unless you expressly consent to its use for legitimate business purposes.
1.3 Automatic Collection of Personal Data
1.3.1 IP Addresses
IP addresses may be recorded for IT security and system diagnostics. Aggregated IP data may also be used for analyzing trends and website performance.
1.3.2 Cookies
Cookies may be placed on your device when you visit our websites to enhance functionality. “User-input” cookies may be required for essential website functions. You can configure your browser to accept or reject cookies or delete them, but some website features may not function fully if cookies are disabled.
Additional cookie information is available through your browser help files or sites such as www.allaboutcookies.org.
Third-party tools and widgets on our websites may place cookies to provide additional functionality or to display content correctly. Cookies alone do not identify you personally.
1.3.3 Google Analytics
Euromat uses Google Analytics. More information is available here. Google offers an Opt-out Browser Add-on to prevent data collection by Google Analytics.
1.3.4 Geolocation Tools
Telematics devices automatically collect vehicle location data to provide you with reports through a secure platform using personal access credentials.
Disclosure and Transfer of Personal Data
2.1 Transfer to Third Parties
Euromat shares personal data only with directly related companies and only if necessary for legitimate business purposes, to respond to your requests, or as required/permitted by law or professional standards.
This includes:
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Service Providers: Personal data may be processed by trusted partners on Euromat’s behalf.
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Courts, authorities, law enforcement, or regulators: Data may be disclosed to comply with legal obligations or court orders.
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Audits: Personal data may be disclosed for audits or security investigations.
Euromat will never provide your personal data to third parties for their direct marketing purposes.
Choices
You are generally not required to provide personal data online, but Euromat may request certain personal data to provide additional service or product information. You may consent or decline. If you consent to newsletters, you may unsubscribe anytime via the instructions in each communication.
Access
You have the following rights regarding your personal data:
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Access and Correction: You may request access to your data and have inaccuracies corrected. Verification of identity may be required.
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Objection and Restriction: You may object to processing or request deletion/restriction when legally permissible.
Requests can be sent to cs@euromat.gr, and Euromat will take reasonable steps to comply.
Data Security, Breaches, Storage, Retention, and Integrity
Euromat implements reasonable security measures to protect data from unauthorized loss, misuse, alteration, or destruction. In case of data breaches, a specialized team investigates and mitigates potential consequences. Access to personal data is limited to those who need it and confidentiality is maintained.
Data will be retained only as long as necessary for the original purpose, legal compliance, or until deletion is requested (maximum 10 years unless required otherwise by law).
Links to Other Websites
Euromat websites may contain links to third-party websites with different privacy statements. Review the privacy policies of those sites before providing personal data.
Professional Services
Euromat collects personal data while providing professional services to employers, businesses with drivers, individuals, and public sector clients. Customer relationships are governed by contracts and terms of service. Euromat complies with applicable Greek and EU legislation regarding personal data protection.
Changes to This Statement
Euromat may update this Statement periodically to reflect current practices. Modification dates will be indicated at the top of the page. Users are encouraged to review the Statement periodically.
Contact Us
For questions, comments, complaints, or to exercise your rights, contact us at cs@euromat.